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nightcomes · 08-15-2022, 05:20 PM

(08-15-2022 02:55 AM)ToastyX Wrote:
(08-14-2022 09:00 PM)nightcomes Wrote: Hey, I hadn't used CRU for like a year, and now I've been using it again, but when I use restart64.exe after importing settings, it sometimes doesn't recover from the black screen, and I have to restart my PC (CRU settings persist)

What might be causing this issue? I never had this issue back when I first starting the program like a year ago
This would be a driver bug. The driver is crashing while restarting. What GPU do you have? I've mostly seen this with AMD GPUs, but lately I'm seeing it with NVIDIA as well. I'm not sure why it happens because it's just disabling and enabling the GPU driver like in Device Manager, and installing a new driver also does the same. In NVIDIA's case, maybe it needs a delay between disabling and enabling the driver like it used to have. Can you try the restart64.exe that comes with CRU 1.4.1: https://www.monitortests.com/download/cr...-1.4.1.zip

Thank you for answering. It's a 2060 Super. Just tried it with the 1.4.1 restart64.exe and it happened again, unfortunately.

***ToastyX*** · 08-15-2022, 05:32 PM

(08-15-2022 05:20 PM)nightcomes Wrote: Thank you for answering. It's a 2060 Super. Just tried it with the 1.4.1 restart64.exe and it happened again, unfortunately.

Does disabling and enabling the GPU in Device Manager cause the same problem? Is there another GPU listed such as Intel?

kaleb418 · 08-16-2022, 03:31 AM

Hello, I'm trying to use this utility to create a new resolution profile for my apple studio display, which for some reason only offers its native 5k configuration on windows 10. I added a new resolution to the detailed resolutions list and restarted using the .exe, but the new resolution wouldn't show up in the OS settings after this. Any idea why? Thanks so much!

***ToastyX*** · 08-16-2022, 03:35 PM

(08-16-2022 03:31 AM)kaleb418 Wrote: Hello, I'm trying to use this utility to create a new resolution profile for my apple studio display, which for some reason only offers its native 5k configuration on windows 10. I added a new resolution to the detailed resolutions list and restarted using the .exe, but the new resolution wouldn't show up in the OS settings after this. Any idea why? Thanks so much!

What resolution? What GPU? What do you see in CRU?

kaleb418 · (Last edited: 08-16-2022, 06:06 PM by kaleb418)

(08-16-2022 03:35 PM)ToastyX Wrote:
(08-16-2022 03:31 AM)kaleb418 Wrote: Hello, I'm trying to use this utility to create a new resolution profile for my apple studio display, which for some reason only offers its native 5k configuration on windows 10. I added a new resolution to the detailed resolutions list and restarted using the .exe, but the new resolution wouldn't show up in the OS settings after this. Any idea why? Thanks so much!
What resolution? What GPU? What do you see in CRU?

Native laptop resolution is 3072x1920, native monitor resolution is 5120x2880. Tried to use any lower 16:9 resolution, tried 2560×1440 and 1920x1080. GPU is AMD Radeon Pro 5500M 4GB. I attached screenshots of what I see when I open CRU (as you can see, there are 3 detailed resolution entries by default). After running restart64.exe, the list of available modes does not update, as seen in the screenshot. Let me know if I'm doing something wrong, thanks.

nightcomes · 08-16-2022, 07:48 PM

(08-15-2022 05:32 PM)ToastyX Wrote:
(08-15-2022 05:20 PM)nightcomes Wrote: Thank you for answering. It's a 2060 Super. Just tried it with the 1.4.1 restart64.exe and it happened again, unfortunately.
Does disabling and enabling the GPU in Device Manager cause the same problem? Is there another GPU listed such as Intel?

There indeed seems to be another "GPU" listed in the Display adapters: "Virtual Desktop Display" I think it was called, and it belongs to the application that I have installed (but don't use) called Virtual Desktop, which is an application that is used to use PCVR on the Oculus Quest 2 wirelessly. I have uninstalled that for the time being to see if that fixes the issue, and for the initial bit of tries, it hasn't crashed yet. I will report back after using this way for a while. I probably won't need that application anymore, so it is not really necessary but is there a way to make the restart64.exe work with it installed anyway(provided it indeed ends up being the culprit)?
Thanks

***ToastyX*** · 08-17-2022, 08:06 PM

(08-16-2022 07:48 PM)nightcomes Wrote: There indeed seems to be another "GPU" listed in the Display adapters: "Virtual Desktop Display" I think it was called, and it belongs to the application that I have installed (but don't use) called Virtual Desktop, which is an application that is used to use PCVR on the Oculus Quest 2 wirelessly. I have uninstalled that for the time being to see if that fixes the issue, and for the initial bit of tries, it hasn't crashed yet. I will report back after using this way for a while. I probably won't need that application anymore, so it is not really necessary but is there a way to make the restart64.exe work with it installed anyway(provided it indeed ends up being the culprit)?
Thanks

Possibly, but I've seen lockups even without additional GPUs. I tried installing Virtual Desktop Streamer and see a "Virtual Desktop Monitor" GPU, but it doesn't seem to be affecting restarts for me.

***ToastyX*** · 08-17-2022, 08:06 PM

(08-16-2022 06:03 PM)kaleb418 Wrote: Native laptop resolution is 3072x1920, native monitor resolution is 5120x2880. Tried to use any lower 16:9 resolution, tried 2560×1440 and 1920x1080. GPU is AMD Radeon Pro 5500M 4GB. I attached screenshots of what I see when I open CRU (as you can see, there are 3 detailed resolution entries by default). After running restart64.exe, the list of available modes does not update, as seen in the screenshot. Let me know if I'm doing something wrong, thanks.

It's not normal to have only one resolution in the "List All Modes" list. Normally there are additional GPU-scaled resolutions even if the monitor doesn't define them. Adding resolutions with CRU will not do anything if it won't even list the resolutions that are already defined by the monitor. Either something is wrong with the graphics driver, or the driver is intentionally limiting the list of resolutions for some reason.

I think there is more than the 5500M. Is this a MacBook Pro? If so, it also has an integrated Intel GPU. Usually the Intel GPU handles the display output on laptops with switchable graphics. Adding to the complexity is the Apple display uses Thunderbolt, which is separate from the GPU. Do you see one or two active displays in the CRU display list? If two, then it's also using multi-stream transport, which is like having two displays internally that the GPU has to combine into one.

The drivers for the Thunderbolt controller, the Intel GPU, and the AMD GPU all need to be installed and work together to make this configuration work. This might be limiting the options available if the drivers don't completely support this configuration.

kaleb418 · 08-18-2022, 02:47 AM

(08-17-2022 08:06 PM)ToastyX Wrote:
(08-16-2022 06:03 PM)kaleb418 Wrote: Native laptop resolution is 3072x1920, native monitor resolution is 5120x2880. Tried to use any lower 16:9 resolution, tried 2560×1440 and 1920x1080. GPU is AMD Radeon Pro 5500M 4GB. I attached screenshots of what I see when I open CRU (as you can see, there are 3 detailed resolution entries by default). After running restart64.exe, the list of available modes does not update, as seen in the screenshot. Let me know if I'm doing something wrong, thanks.
It's not normal to have only one resolution in the "List All Modes" list. Normally there are additional GPU-scaled resolutions even if the monitor doesn't define them. Adding resolutions with CRU will not do anything if it won't even list the resolutions that are already defined by the monitor. Either something is wrong with the graphics driver, or the driver is intentionally limiting the list of resolutions for some reason.

I think there is more than the 5500M. Is this a MacBook Pro? If so, it also has an integrated Intel GPU. Usually the Intel GPU handles the display output on laptops with switchable graphics. Adding to the complexity is the Apple display uses Thunderbolt, which is separate from the GPU. Do you see one or two active displays in the CRU display list? If two, then it's also using multi-stream transport, which is like having two displays internally that the GPU has to combine into one.

The drivers for the Thunderbolt controller, the Intel GPU, and the AMD GPU all need to be installed and work together to make this configuration work. This might be limiting the options available if the drivers don't completely support this configuration.

Yes, I did think it was weird that only one resolution is offered. I just double checked my AMD, Intel, and Thunderbolt drivers, and all seem to be in good working order and updated.

I'm using a 2019 16" MBP with the studio display, and two active displays show up in CRU. Both displays are definitely only using the AMD GPU even though the integrated GPU is available.

kaleb418 · 08-18-2022, 04:57 AM

(08-18-2022 02:47 AM)kaleb418 Wrote:
(08-17-2022 08:06 PM)ToastyX Wrote:
(08-16-2022 06:03 PM)kaleb418 Wrote: Native laptop resolution is 3072x1920, native monitor resolution is 5120x2880. Tried to use any lower 16:9 resolution, tried 2560×1440 and 1920x1080. GPU is AMD Radeon Pro 5500M 4GB. I attached screenshots of what I see when I open CRU (as you can see, there are 3 detailed resolution entries by default). After running restart64.exe, the list of available modes does not update, as seen in the screenshot. Let me know if I'm doing something wrong, thanks.
It's not normal to have only one resolution in the "List All Modes" list. Normally there are additional GPU-scaled resolutions even if the monitor doesn't define them. Adding resolutions with CRU will not do anything if it won't even list the resolutions that are already defined by the monitor. Either something is wrong with the graphics driver, or the driver is intentionally limiting the list of resolutions for some reason.

I think there is more than the 5500M. Is this a MacBook Pro? If so, it also has an integrated Intel GPU. Usually the Intel GPU handles the display output on laptops with switchable graphics. Adding to the complexity is the Apple display uses Thunderbolt, which is separate from the GPU. Do you see one or two active displays in the CRU display list? If two, then it's also using multi-stream transport, which is like having two displays internally that the GPU has to combine into one.

The drivers for the Thunderbolt controller, the Intel GPU, and the AMD GPU all need to be installed and work together to make this configuration work. This might be limiting the options available if the drivers don't completely support this configuration.

Yes, I did think it was weird that only one resolution is offered. I just double checked my AMD, Intel, and Thunderbolt drivers, and all seem to be in good working order and updated.

I'm using a 2019 16" MBP with the studio display, and two active displays show up in CRU. Both displays are definitely only using the AMD GPU even though the integrated GPU is available.

Update. After researching several custom driver options, I ended up just giving up and removing + reinstalling AMD drivers. Bam, that fixed it, and now many resolutions are showing up. Thanks for the help, glad I got it worked out Smile